PLEASE READ ON FOR MORE SHIPPING INFORMATION
PLEASE MAKE SURE YOUR POSTAL AND EMAIL ADDRESSES ARE CORRECT.
Please be aware, if your order is lost in transit, we do not offer a refund/replacement. We HIGHLY recommend you add insurance to your order so Australia Post can recover some of the costs of the lost item.
Australia Post do not fully refund you if they lose your parcel, so when you place an order that is uninsured, you're accepting these risks.
If you live in WA or a remote or rural area, Express Post may take up to 4-5 business days.
If you live in a bad area and would like to sign for your package, please add the REGISTERED POST shipping. This will provide extra security for your package.
CANDYLIPZ AUSTRALIA WILL NOT BE HELD RESPONSIBLE FOR LOST ITEMS DUE TO AUSTRALIA POST.
ONCE THE PARCELS ARE POSTED, THEY ARE OUT OF OUR HANDS. OUR OBLIGATION ENDS WITH THE PARCEL BEING POSTED AND TRACKING NUMBER BEING SUPPLIED.
IF YOU WOULD LIKE EXTRA SECURITY, YOU MUST HAVE PURCHASED REGISTERED POST SO YOU CAN SIGN FOR YOUR PARCEL AND SOME COSTS WILL BE COVERED BY AUSTRALIA POST IF YOUR ITEM GETS LOST IN THE MAIL.