FAQ

WHAT IS THE LIP CONDITIONING PERIOD?

Give your lips 7 to 10 days to adjust and adapt to the pulling suction of the lip plumper.

Here are the guidelines for your first 10 days.

Day 1: Do 4 minutes total with 30 seconds - 1 minute duration and 1 minute break in between. DO NOT LEAVE DEVICE ON YOUR LIPS FOR 4 MINUTES STRAIGHT!

Day 2 to day 3: Rest

Day 4 to 6: apply the product 1 session per day, each session will last for a total of 4 minutes with 2 minute duration and a 2 minute break in between.

Day 7 to 9: apply the product 1 session per day, each session will last for a total of 6 minutes with 2 minute duration and a 10 minute break in between.

Day 10 and forward: You can plump your lips as often as you like.

If your lips are sore, please rest a few days before you start again. Bruising should not occur again. However, all individuals conditioning period are different. If this is the case, give your lips a break until the bruises clear before you start to plump your lips again.
About 5% of users have very sensitive skin; they tend to get a much more intense hickey on the upper lip. The intensity of hickies is also affected by age, health, diet, and lifestyle. The older you get, the easier you bruise and the more intense the marks will look. Women also bruise more easily then men. If you know you can easily get a hickey, use the lip pump a minute each time and less frequently during your conditioning period to reduce the intensity of the hickey marks.

HOW IS THE CANDYLIPZ XTREME LIP-SHAPER® SYSTEM DIFFERENT FROM OTHER LIP PLUMPING SUCTION DEVICES?

CandyLipz is the only lip plumping device in the world to win multiple gold medals for technical design. CandyLipz is also the only home-use cosmetic lip enhancement device to have been clinically tested and proven safe for intended use. It is the only device which has a very advanced lip-shaper technology inside the suction lip pump to help shape and contour the appearance of your lips.

CandyLipz technology took 3 long arduous years to develop. You cannot use just a suction tube without the lip-shaper technology and get the results you want. Our Xtreme Lip-Shaper® System is also designed to be used hands-free so you will not ever waste a minute of your important time to hold the device. Thank you for your support. We know you will enjoy CandyLipz for years to come. You can read more about the different lip pumps on our blog HERE.

HOW TO GET RID OF CUPPING MARKS, BRUISES, OR HICKEYS IN 1 DAY!

Guess what! you may be able to get rid of your cupping marks or hickeys in 24 hours! Read this post on our website HERE.

DOES IT HURT?

You will feel a slight pinch and a slight suction pulling on your lips. The pain is minimal but your lips will become accustomed to the suction after about one week. Thereafter, you will feel little or no pain whatsoever. If you do not like the strong pull of the suction on your lips, compress the pump at your comfort level until your lips are conditioned to the suction of the pump. Once you are accustomed to the suction, you can compress the lip pump at its maximum capacity. Thus, the stronger the suction, the larger your lips will be in a shorter period of time.

HOW TO DETERMINE YOUR LIP PUMP SIZE

Please read THIS blog post to determine your lip pump size.

WILL THE LIP ENHANCEMENT PROCESS CAUSE LIP BRUISING (KNOWN AS CUPPING MARKS)?

During your conditioning period, 80% of first-time users get mild hickey marks on the lips or around the lips. This is quite normal. The markings will disappear on the average of 4 days. After your marks go away, start to use the pump again. A second hickey may not likely to occur after your conditioning periodof 7 to 10 days.
About 5% of users have very sensitive skin, they tend to get a much more intense hickey on the upper lip. If you know you can easily get a hickey, use the lip pump a minute each time and less frequently during your conditioning period to avoid hickey marks.
If you ever had lip injections, you know bruising is quite normal. You bruise every time you get lip injections. With our lip plumper, you get hickey marks at least once during the conditioning period and you may not likely to get hickey marks again if you continue to use the lip plumper religiously. To completely avoid getting hickey marks on first-time users, you can use less time during your lip enhancement session and less frequently during your conditioning period.

WHY SURGEONS CANNOT CORRECT THE AGEING LIPS?

To create the pouty looks, it is not just the lips that are enhanced but you have to enhance the upper areas of the lips as well. After the age of 18 (for men, 16), the female's lips start to thin out gradually. As of today, surgeons cannot correct the aging lips. They cannot restore them. Other methods will make your lips look unnatural. Our lip plumper will give you the pouty looks. It works on the lips and the upper area above the lips. The upper lip area is what gives you the pouty looks. Look at a child, their lips and mouth areas are convex and as you age, your profile has less projection.

WHEN MY LIPS BRUISE AFTER USING THE LIP PUMP, AM I DAMAGING MY MOUTH AND LIP TISSUES?

No. X-Treme Lip-Shaper Technology is 100% safe. It uses a similar concept as Chinese Cupping therapy found in ancient records dating back 3,500 years ago. Cupping therapy is a method of using glass or plastic cups to create a local suction on the skin to help release trapped toxins from deep tissues and help improve cell’s oxygen movement and nutrient uptake. A common misconception is that the bruises 80% of users may get from their first lip enhancement sessions are due to bleeding in the lip and mouth tissues caused by breakage of capillaries. If toxins are present in the lips or mouth tissues, suction can leave discoloration marks because they have been drawn from the deeper layers to the surface. But there is no bleeding in your lip or mouth tissues. This is why once you completely cleanse your deep mouth and lip tissues, a second discoloration is not likely to happen again.

IS IT NORMAL THAT MY LIPS ARE BLUE AFTER I TOOK OFF THE PUMP?

Yes. The lack of oxygen will turn your lips blue. This symptom will disappear in a few seconds. If your lips do not return to their natural colour within a few minutes and remain a purple or blue colour, this is an indication that you are low in iron. You need to consume lots of iron rich foods to overcome this. If this still does not fix the issue, it is recommended that you see your health practitioner to get a blood test and treat your deficiency correctly. You may only need to supplement with a natural iron, such as SpaTone, for a short time to boost your levels. You will continue to suffer from blue lips until you have corrected your iron levels. Please remember that CandyLipz is not recommended for those who are anaemic.

DO I NEED TO PURCHASE BOTH PUMP STYLES?

Yes, they work as a system. It is best that you buy them as a set. It will be the best investment and the ultimate beauty product you will ever own. You use the single-lobed model first before you use the double-lobed model. The single-lobed model is also a trainer pump which you should use for nighttime application. From customer's feedback, people who thought they would not ever use the double-lobed lip pumps ended up loved the double-lobed lip pumps more than the single-lobed lip pumps. You will need both pumps. They are so fun. Everyone who purchased the pumps are addicted to CandyLipping.

HOW LONG DOES THE LIP ENHANCEMENT LAST?

All individuals are different. However, on average, the appearance of enlarged lips may last between one and one-half to two hours. You may use your lip pump every few hours to keep up the appearance throughout the day. Remember, in most cases, it only takes 2 minutes to achieve the appearance of larger lips. With daily long-term use, this look may last for up to four hours or longer.

HOW TO VOID GETTING HICKEY MARKS

Users have reported that they could completely avoid getting hickey marks by enhancing the upper or lower lip one at a time! Try this trick if you want to avoid getting the hickey marks altogether!

HOW LARGE CAN I ENHANCE THE APPERANCE OF MY LIPS?

You can double or even triple the appearance of your lip size with daily use of the lip pump if you have some lips. If you do not have lips to begin with, it might be difficult to double your lip size instantly. For first-time users, the results may not be as drastic as you might expect. However, with time, you can double the appearance of your lip size. Practice makes perfect.

WHAT DO CUPPING MARKS LOOK LIKE?

All individuals are different. The cupping marks color may range from light pink to bluish purple to even black. Make sure you understand and are aware of the side effect before you use CandyLipz. The side effect is short lasting for 7 days or less. In some users, the conditioning period may take as long as 10 days before the cupping marks resolve. If you are slightly anemic, your cupping marks may be darker and your conditioning period may last longer as well. Having a balanced and healthy diet may help you reduce your conditioning period. Plan ahead before you decide to use CandyLipz. We thank you for your support.

I GET A RED RING AROUND MY LIPS. HOW DO I REDUCE THE MARKING APPEARANCES?

It is quite normal to get an indented red ring around the lips after you had your lip enhancement session. The red ring fades after 30 seconds or less and it is more prominent in lighter skin users. To reduce the red ring around the lips, use the jelly-soft mouth cushion. Caution: The mouth cushion does enhance suction strength. For first-time users, the jelly-soft mouth cushion may increase the color intensity of hickey marks.

HOW MANY TIMES CAN YOU USE THE LIP PUMP PER DAY?

You can use the lip enhancement pump as many times per day as you like after 7 to 10 days of conditioning. Give your lips at least a 15-30 seconds rest period after two to four minutes of suction. Remember to check your lips after two minutes to determine their size. Because the pump can be used hands-free, it is very easy for you to forget to remove the lip pump from your lips. WARNING: The appearance of your lips can become EXTREMELY LARGE!

DOES IT TAKE A LONGER TIME FOR ELDERLY INDIVIDUALS IN THEIR LATE 50s TO OBTAIN THEIR RESULTS?

Yes. It does take a longer time for elderly individuals in their late 50s to obtain their results because their lip skin is not as hydrated, pliable, and flexible as in younger individuals. However, with continuous use of the lip enhancement pump, the lip skin will appear to rejuvenate and become more elastic. When this occurs, it will take less time to enlarge the appearance of lips in elderly individuals.

CAN I USE THE LIP PUMP EVERYDAY?

Yes. After your conditioning period of 7 to 10 days, you can use it daily and nightly. If your lips are sore or get hickey marks, you should stop using the pump until the soreness or hickey marks go away.

HOW DO I KNOW WHEN I OBTAIN THE PERFECT LIP PUMP SUCTION?

You know when you have found the perfect suction when you do not need to hold the pump with your hand! You can jump, dance, lean your head downward, and move! The pump will still remain attached tightly to your lips. If not, give it a few more compresses until you find the right amount of suction. Do not get discouraged if you are unable to get the perfect suction the first few times you try! Practice makes perfect.

WHY DO I GET HICKEY MARKS AGAIN AFTER 4 DAYS?

To learn why, please read THIS post on our blog. Thank you!

CAN THE LIP PUMPS ACCOMMODATE ALL LIP SIZES?

Yes. CandyLipz can accommodate all lip sizes. It is best to buy a set as you will need both pumps. These are fun toys. To learn more about what is the right lip pump for you, read this link.

IF I HAVE LIP INJECTION, CAN I USE YOUR LIP PUMP?

We do have users who have lip injections and they are using both methods at the same time. We do not know if the suction can move your fillers or may induce allergic reactions from the fillers. We recommend that you wait until the filler has fully dissolved into your body before using CandyLipz. However, if you do use with fillers still in your lips, you do so at your own risk.

HOW DO YOU PREVENT THE UPPER LIP FROM APPEARING TOO LARGE?

You can use the 1/2 moon-shaped Blocker to control the look of the upper lip. TIPS: If your upper lip is too large, use your index finger to put pressure on the upper lip for 10 seconds to redistribute its volume.

THE CENTRAL CREASE OF MY DOUBLE-LOBED LIPS IS VERY PRONOUNCED AFTER MY LIP ENLARGEMENT SESSION, HOW CAN I LESSEN THIS APPEARANCE?

You can easily lessen the appearance by using the Single-Lobed Lip-Shaper Pump. This style will help redistribute the volume of your double-lobed lip and lessen the appearance of a deep crease.

WHAT IS THE IDEAL LIP PROPORTION?

The ideal lip proportion is the ratio of 1:1.6 between the upper and lower lips but all individuals are different so try all lip styles and see what looks best for you.

IF I HAVE A VERY THIN UPPER LIP, IS THERE A WAY FOR ME TO ENHANCE THE HEIGHT OF THE UPPER LIP?

Yes. Get model B or D. To enhance the upper lip, use the blocker to block suction or the lower chamber of the pump and/or use the pump upside down.

I HAVE A VERY THIN UPPER LIP, CAN I DOUBLE OR EVEN TRIPLE THE HEIGHT OF MY UPPER LIP?

If you have thin upper lip, get model B or D. The upper lip is a bit more difficult to enlarge than the lower lip. However, after 6 months of daily use and night time applications, some individuals may double and triple the height of their upper lips. All individual results may vary.

IF I HAVE A “MUSTACHE,” CAN I USE THE LIP PUMP?

Yes. However, there is one condition. Your mustache must not be too thick! You can use the mouth cushion to prevent air from entering the pump. Since you have a mustache, you have the option to use the moon-shaped Blocker to enhance the lower lip alone.

HOW IMPORTANT IS NIGHTTIME APPLICATION?

There are three important reasons why nighttime application is so important: 1. Believe it or not, the best way to enhance the appearance of your lips and to help your lips look LUSCIOUSLY FULLER in the long run is to do your daily nighttime application! Before you fall asleep, make your lips look as large as you can by using the Single-Lobed Lip-Shaper pump. Your lips will appear enlarged until the morning because you are not talking or moving. Yes. Talking and moving can deflate your lips much quicker than when you are at rest. This is why lip injections might last just a few weeks for many of you who have tried this method. (Note: The Single-Lobed Lip-Shaper pump might increase the appearance of your lip size by 50% more as compared to the Double-Lobed Lip-Shaper pump. The reason for this is because the Double-Lobed Lip-Shaper pump has a central creaser in the lower chamber of the mouthpiece, thus, it is more difficult for your whole lips to get deep into the pump for necessary for lip enhancement.) 2. If you use the nightly application consistently, you may not need to use the lip pump frequently during the day! When you are not talking and moving, the lip skin stays stretched for five to six hours. This practice allows your lips to naturally build, rebuild, and produce collagen fibers that fill the stretched lip skin. This is why you appear to have fuller lips in the long run. If you have lip pits, grooves, or dimples, watch! They will eventually go away! 3. As we age, our lips tend to flatten, shrink, lengthen, and lose their contours. Thus, to prevent lip atrophy associated with aging, you might like to use the lip pump frequently.

WHY DO I NEED TO USE THE MOUTH COVER?

1. You may need to use the mouth cover to prevent temporary redness around the mouth. Note: More than 50% of users may get temporary redness around their lips. The redness is more pronounced on individuals with light skin. In darker-skinned individuals, it is usually absent. Normally, the redness will disappear in a few seconds so this cushion is optional to use. 2. You may need to use the mouth cover to prevent air from entering the lip pump if you are one of the following individuals: a) If you are an elderly individual with little fat surrounding the area of the lips b) If you have a very coarse mustache or stubble c) If you need a tighter squeeze around the lips because you have VERY small lip width Otherwise, for majority of females, you WILL NOT NEED the mouth cushion or even males who have close shaved skin.

IS DRINKING ENOUGH WATER IMPORTANT TO HELP THE LIPS APPEAR ENLARGED?

Yes. The appearance of your lips will stay enlarged longer if you are hydrated. If the appearance of your lips is not enhanced after two minutes, you are dehydrated. Stay hydrated. Take your weight in pounds and divide by two in order to determine how many ounces of water you should drink per day. Water, not coffee, caffeinated drinks or soda beverages! 20% of the water you consume will come from foods.

ARE THERE DRUGS THAT CAN SLOW MY LIP ENHANCEMENT PROCESS OR CAUSE THE LIPS TO DEFLATE FASTER?

Yes. Anti-inflammatory drugs or pain killers will lessen the enhanced appearance of your lips and they also cause the appearance of your lips to deflate faster as well.

DO YOU HAVE BUYER’S GUIDE OR USER’S GUIDE IN DIFFERENT LANGUAGES?

Yes. The translations are at www.CandyLipz.com.

I HAVE BEEN USING THE PRODUCT FOR 5 DAYS AND MY LIPS STILL BRUISE SLIGHTLY, IS THAT NORMAL?

Yes. If you have not used maximum suction strength during your conditioning period of 7 to 10 days, you may get a second bruising. For your lips to be adapted to your own specific lip pump pressure, make sure you use maximum pressure when you start your program. Once you get that out of the way, you will not bruise again.

I GOT A BLOOD BLISTER WHICH DEVELOPED ON MY UPPER LIP AFTER I USED THE LIP PUMP. IS THIS NORMAL?

Yes. This may happen and it is quite normal. It may take just a few hours to a few days to recover from the blood blister. When this happens, allow your lip to heal before you start to plump your lips again.

IF MY BLOCKER FALLS INTO THE UPPER CHAMBER OF THE PUMP, HOW DO I GET IT OUT?

You can use tweezers to pull the Blocker out.

IF I CHANGE TO A DIFFERENT LIP PUMP MODEL, FOR EXAMPLE, FROM THE APPLE TO THE LICORICE LIP PUMP, WILL I BRUISE AGAIN?

Yes. Different lip pumps have different diameters so when you compress a different diameter on to your lips, you will go through a very short lip conditioning period again.

CAN MY LIPS GET STUCK IN THE PUMP IF MY LIPS GET TOO LARGE?

It is not likely that your lips will get wedged in the lip pump. In the case that they do (because you forget to take the lip pump off) let some air in, allow your lips to deflate, and gently wiggle the pump off slowly.

MY CONDITIONING PERIOD LASTED LONGER THAN I EXPECTED, IS THIS NORMAL?

Yes. The conditioning period is between 7 to 10 days. There are a few reasons why your bruises still linger around. a) You may have not used maximum suction pressure during your conditioning period. Make sure you use maximum suction strength so your lips are conditioned to this pressure. After that, you will not bruise again. b) Diet may affect how you heal and clear toxins from the body. Make sure you drink raw vegetable juice, eat a lot of broccoli and radish sprouts in your salad, and drink plenty of water with fresh squeezed lemon juice. They will help you move toxins out from your body quicker. c) Age also plays an important part in how your body heals. If you are young, it is very likely that you will not get the bruises at all or you will get very faint bruises. However, the older you get, the more likely that you bruise more easily and your conditioning period may be a bit longer. d) If you are take medications, smoke, drink alcohol, have a swing diet, or spend a lot of time in the sun, these factors will affect your body’s healing process. In summary, a good way to resolve your bruises quicker is to follow the diet tips above. Remember! NO PAIN. NO GAIN. Getting beautiful lips without surgery or injections will require a little effort from you. Your lips will thank you for taking them to the gym.

WHAT DO I NEED TO EAT TO HELP MY BODY PRODUCE COLLAGEN?

You can add organic collagen supplements, organic gelatin, and/or eat bone-broth soups with tendon and cartilage to help your body produce collagen. You also need Vitamin C to produce collagen. Your body does not produce Vitamin C; Take Vitamin C supplements and/or add a lemon a day to your diet. To learn more about the scientific research and studies of collagen that are available, you can tune into “Live to 100” with Thienna at http://webtalkradio.net/shows/live-to-100.

WILL MY LIPS WRINKLE OR SAG AFTER I USE THE LIP PUMP FOR MANY YEARS?

With aging, your lips will naturally sag and droop so that part cannot be prevented. However, by using the lip pump, there is anecdotal evidence that it does not stretch your skin but it may plump and re-builds the lip and mouth tissues.

TRAINING VIDEOS

To get your full training course on how to use the Xtreme Lip Shaper Set, use your smart phone to scan in the QR code or you can visit www.CandyLipz.com/videos.

MY LIPS SEEM TO BE RESISTING ENLARGING. IS THERE ANYTHING I CAN DO TO HELP ME ENLARGE THEM? I REALLY WANT THIS TO WORK.

Your lips may require extreme suction to work! In this case, do just one lip at a time. Use the blocker and block the upper chamber. Do not press in the blocker too hard or it will be hard to get it out with your thumb and index finger later. Pucker as you normally would but only allow one lip to be sucked into the lip pump. Use more time during the training period if needed but take a 30-second break between each session. Practice makes better. TRIVIA: Indian users from India take twice as long to enlarge the appearance of their lips. These users have very thick and dense lip and mouth tissues. Their diet may have affected the lip enhancement process.

CAN I STILL PLUMP MY LIPS IF I STILL HAVE SOME BRUISES?

If you already use maximum suction pressure during your conditioning period, the bruising should not get worse at all but they will gradually get better. If you like to use the lip pump, you can still use it. Plumping your lips is like bringing them to the gym. If your lips are sore, give them a break before you start again. All marks should gradually dissipate with continuous use of the lip pump.

CAN I EXFOLIATE THE AREA AROUND MY MOUTH USING LACTIC ACID OR A CHEMICAL PEEL?

Yes. However, you need to completely heal first before you can use your lip pump. If you use your lip pump right after your skin treatment, the repeated friction of the lip pump may cause skin discoloration around your mouth. Try to avoid using harsh chemicals around the mouth area if you can.

HOW CAN I MAKE MY DOUBLE-LOBED LIPS LAST LONGER?

To keep the double-lobed lips last longer, you must practice daily! Make them HUGE before going to bed or before going out. Have fun!

WHY DO MY ENLARGED LIPS ONLY LAST FOR 15 MINUTES?

There is a good chance that you did not use the lip pump correctly. This means that you have not used the right suction. For it to work, you must feel the strength of the suction sucking and pulling on your lips! If you do not feel it, you are not going to get the effect you desire and it will not last. On average, the appearance of your enlarged lips lasts for two hours. For a few lucky users, they last for up to 24 hours. There are users who have reported that if you use it for 1 minute, it lasts 1 hour; 2 minutes for 2 hours; and 4 minutes for 4 hours!!! Try this. All individuals are different but if you double your lips size before going out, your lips will last much longer and your touchups will be quicker too.

IMPORTANT: Diet, lifestyle, age, and health may affect your lip size. Do read over our blog posts. Thank you so much!